Return & Refund Policy – Bin Ijaz

At Bin Ijaz, we value our customers and strive to provide high-quality products and excellent service. If you are not completely satisfied with your purchase, we offer a 3-day return and refund policy under the terms below.

Return Eligibility

You may request a return within 3 days of receiving your order if the following conditions are met:

• The item is unused, unworn, and in its original condition.
• The product is returned with its original packaging, tags, and accessories (if applicable).
• You provide a valid proof of purchase, such as your order confirmation or receipt.

Non-Returnable Items

The following items are not eligible for return or refund:

• Products that have been used, washed, damaged, or altered after delivery.
• Items returned more than 3 days after the delivery date.
• Products purchased during clearance or special sale promotions (unless they are damaged or defective).

Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 3 days of delivery.

To help us process your request quickly, please provide:

• Your order number
• Clear photos of the product and packaging
• A brief description of the issue

After verification, we will arrange full refund, depending on the situation.

Return Process

To request a return, please contact our customer support team using the details below:

Bin Ijaz
📞 Phone: 03074040167
📧 Email: binijaz6136@gmail.com
📍 Address: Bin Ijaz, Shop # 5–6/G, Awan Plaza, Main Shadman Market, Lahore 54000, Pakistan

Our team will provide you with instructions for returning your item.

Refund Process

Once your returned item is received and inspected:

• You will be notified of the approval or rejection of your refund.
• If approved, your refund will be processed within 5–7 business days.
• Refunds will be issued through the original payment method or another mutually agreed method, where applicable.

Return Shipping Costs

• Customers are responsible for return shipping charges unless the return is due to a damaged, defective, or incorrect product.
• If the mistake is on our end, Bin Ijaz will cover the return shipping cost.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Bin Ijaz
📞 Phone: 03074040167
📧 Email: binijaz6136@gmail.com
📍 Address: Bin Ijaz, Shop # 5–6/G, Awan Plaza, Main Shadman Market, Lahore 54000, Pakistan

We appreciate your trust in Bin Ijaz and are committed to ensuring a smooth and satisfactory shopping experience.